Support built around you
Your Feedback Matters.
Ability Aid welcomes feedback from participants, clients, older people, families, representatives, workers and members of the community.
Feedback helps us understand what we are doing well and where we can improve.
You can contact us to provide:
- ✓A compliment
- ✓A suggestion
- ✓General feedback
- ✓A concern
- ✓A complaint
We aim to make the feedback process accessible and respectful.
Making a complaint or raising a concern should not negatively affect the support or services you receive.
Where appropriate, we will acknowledge the matter, review the information provided and communicate with you about the outcome or next steps.
Need Help Making a Complaint?
If you require assistance to provide feedback, please let us know how we can make the process easier for you.
Ready when you are